Remote back office for real estate owners.
We operate as your in-house office — handling the backend, running your systems, and supporting your field team. You stay in control. We run the operation behind it.
- Rent Manager setup, automation & ongoing support
- Bookkeeping, bank & CAM reconciliation, bill pay
- Insurance tracking & renewals
- Lease renewals
- Rent collection & eviction filing
- Annual filings & compliance
- Monthly reporting & budgeting
- Technology & system integration
Built for owners, syndicators, and operators.
Owners
Self-managed owners who want a professional back office without giving up control.
Learn moreSyndicators
Operators who want a full back office sitting behind every deal in their portfolio.
Learn moreInvestors
Independent back-office visibility and stronger accountability from your operators.
Learn moreEstablished Operators
Upgrading their stack or selectively outsourcing parts of an existing in-house team.
Learn moreEverything your portfolio needs, in plain English.
A friendly look at the services Vertex provides. Most are included with your monthly support. A few unlock after we've worked together for a while, and some specialty items may carry an additional fee.
Included
Day-to-day services included in your monthly support.
Pro Services
Available after 6 months working together.
Specialty Services
Priced to fit your portfolio — we quote everything upfront.
Supports any operating structure.
Whether your on-site manager runs the office, your team shares it with ours, or your superintendent relies on us as the back office — we adapt.
You self-manage your portfolio — we run the back office behind you.
Built for owner-syndicators who want to stay in control of their properties without giving up the deal to a third-party manager. You select and employ your on-site staff and vendors. We onboard them into our systems and provide the structure, tracking, and oversight that keeps the operation running like an institutional shop.
- Full back-office build-out
- On-site staff onboarding
- Per-door pricing
- Backend oversight & reporting
Your people on the ground. Our team behind the scenes.
Your on-site staff stays your on-site staff. We come in behind them as the back office — bringing your people into our systems, taking over the administrative load, and giving every role a clear workflow to follow.
- Onboarded into our systems
- Your team owns the field
- We run the backend
Additional service type we offer
You already have an in-house office.
We help improve your systems and technology, consult on workflows, train your team, and take over the specific back-office tasks you choose to outsource. You keep what works. We replace what doesn't.
- Workflow & systems consulting
- Targeted task outsourcing
- Tech stack upgrades
- Team training & enablement
Cost efficiency by design.
Built to cost less than traditional property management by focusing only on the back office. No payroll, no added overhead. You only pay for the support you actually use.
Structure & accountability
Defined workflows, clear ownership, and reporting you can audit any time.
Dedicated support
A real team behind your operation — not a ticket queue and a chatbot.
Clear processes
Every part of your back office runs on documented, repeatable SOPs.
Owner retains control
We operate under your name, email, and phone. You own the operation.
Our 9-point system.
Ideal clients
We work best with active owners, syndicators, and investors who need backend clarity.
Flexible service tiers
Additional services can be added as your operation grows.
You stay in control
We operate under your name, email, and phone. You own the operation.
Fits any field model
Fully on-site teams, remote operations, or a shared office and field setup.
Staff training
We train your team to use the systems and stay accountable.
Lease renewals & system support
We manage renewals and the systems that support leasing. Active leasing stays with your team.
Pricing structure
Clean, per-door pricing based on your operating model. Separate commercial pricing by sq. ft.
Owner's role defined
You stay involved at the right level — no more, no less.
System-driven operations
Your entire back office runs on Rent Manager and best-in-class integrated technology.
How clients are onboarded.
A structured rollout that gets your back office stood up without disrupting field operations.
Onboarding & intake
Secure intake of properties, units, tenants, staff, insurance, and registrations through your client portal.
System setup
We configure Rent Manager and the supporting tech stack to match your portfolio and reporting needs.
Training & rollout
We onboard your on-site team into the systems, SOPs, and tracking tools we'll be using together.
Ongoing operations
Day-to-day back office, monthly reporting, renewals, compliance — visible to you in real time.
Your portfolio's operating system.
Every Vertex client gets a dedicated portal — built for secure intake, document collection, support tickets, and live visibility into the work we're doing on your behalf.
- Seamless onboarding & intake
- Secure document collection
- Support ticket system
- Real-time progress tracking
- Centralized operational workspace
For established operators
The portal is also designed to plan implementations, build and manage SOPs, and co-work seamlessly between our team and your in-house office — with a built-in support ticket system, live task management, and implementation tracking.
Yardi support
A dedicated Yardi back-office offering is in development.
Let's connect.
Tell us about your portfolio and operation. We'll walk you through how a Vertex back office would look behind it.